Property Administrator
Markham, ON, Canada
Full Time
Entry Level
We are seeking a detail-oriented and proactive Property Administrator to support the day-to-day operations of our property management team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for providing top-notch customer service to tenants and property owners.
Responsibilities
Customer Service
Qualifications & Skills
Responsibilities
Customer Service
- Address tenant inquiries and concerns promptly, ensuring a high level of satisfaction.
- Manage lease agreements, renewals, and move-in/move-out processes with professionalism.
- Build and maintain positive relationships with tenants to foster a sense of community.
- Assist with rent collection, and processing of payments.
- Prepare and maintain accurate financial records and reports for assigned properties.
- Monitor accounts receivable and follow up on overdue payments in accordance with company policies.
- Coordinate maintenance requests, ensuring timely communication with tenants and vendors.
- Liaise with contractors and service providers to schedule repairs and ensure quality work.
- Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards.
- Maintain organized records, including lease documents, tenant correspondence, and property reports.
- Support marketing efforts by updating property listings and assisting with tenant outreach.
- Ensure compliance with local landlord-tenant laws and regulations.
- Work closely with the property management team to streamline operations and improve processes.
- Provide administrative support for property-related projects and initiatives.
- Contribute to a positive team environment by sharing insights and best practices.
Qualifications & Skills
- College diploma or equivalent; Bachelor’s degree in business, real estate, or related field preferred.
- 1-3 years of experience in property management, real estate, or administrative roles is preferred, but candidates passionate about property management are also welcome.
- Travel to the property two to three times per week is required; a valid driver’s license and reliable transportation are necessary for these visits.
- Fluency in Mandarin is an asset.
- Strong proficiency in Microsoft Office and property management software (Yardi) is a plus.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Knowledge of local landlord-tenant laws and regulations is a plus.
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